Terms of use

• High-performance LED luminaires

WHAT PERSONAL DATA WE COLLECT

1. Information you provide us voluntarily

• Account or profile data: when you register an account with us, we may collect your name and contact details such as email address, phone number, username and login credentials. During your interaction with our products, we may further collect your nickname, profile picture, country code, language preference or time zone information in your account.


• Feedback: when using the feedback and suggestion features in our products, we collect your email address, cell phone number and your feedback content in order to solve your problems and resolve faults in a timely manner.

2. Information we collect automatically

• Device information: when you interact with our product, we automatically collect device information, such as your devices MAC address, IP address, wireless connection information, operating system type and version, application version number, push notification identifier, log files, and mobile network information.


• Usage data: during your interaction with our websites and services, we automatically collect usage data relating to visits, clicks, downloads, messages sent/received and other use of our websites and services.

PURPOSES AND LEGAL BASIS FOR PROCESSING PERSONAL DATA

• Providing services: we process your account data, device information, usage data, location information and information related to smart devices to provide you with our product that you have requested or purchased. The legal basis for this processing is to perform our contract with you in accordance with our Terms of Use


• Improving our services: we process your device information, usage data, location information and information related to smart devices to ensure the functions and safety of our products, develop and improve our products and services, analyze the efficiency of our operations and prevent and track fraudulent or inappropriate use. The legal basis for this processing is to perform our contract with you in accordance with our Terms of Use.


• Non-marketing communication: we process your personal data to send you important information about the services, changes to our terms, conditions and policies and/or other administrative information. As this information may be important, you cannot opt out of receiving these communications. The legal basis for this processing is to perform our contract with you in accordance with our Terms of Use


• Marketing communication: we may process your personal data to provide you with marketing and promotional materials on our products and services. If we do so, each communication we send you will contain instructions allowing you to opt out of receiving future communications from us.


• Personalization: we may process your account and profile data, usage data, device information to customize product design and provide personalized services to you, such as recommending and displaying information and advertisements about products suitable for you and inviting you to participate in surveys related to the use of our products. The legal basis for this processing is your consent.


• Legal Compliance: We may process your Personal Data as we deem necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public and government authorities; (d) to enforce our terms and conditions; (e) to protect our operations, business and systems; (f) to protect our rights, privacy, safety or property and/or those of other users, including you; and (g) to allow us to pursue available remedies or limit the damages we may suffer.

WITH WHOM DO WE SHARE PERSONAL DATA?

• To our third-party service providers who perform certain business-related functions, such as website hosting, data analysis, payment and credit card processing, infrastructure provision, IT services, customer support service, email delivery services and other similar services to enable them to provide services to us.


• To an affiliate or other third party in the event of a reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or a portion of our business, assets or stock (including, without limitation, in connection with any bankruptcy or similar proceedings). In such event, you will be notified by email and/or a prominent notice on our website of any change in ownership, new incompatible uses of your Personal Data, and choices you may have regarding Personal Data


• As we believe necessary or appropriate: (a) to comply with applicable laws and regulations; (b) to comply with legal process; (c) to respond to requests from public and governmental authorities, including public and governmental authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations, business and systems; (f) to protect our rights, privacy, safety or property and/or those of other users, including you; and (g) to allow us to pursue available remedies or limit the damages we may sustain. ● For subsidiaries or affiliates of our corporate family to conduct regular business activities.

INTERNATIONAL TRANSFER OF COLLECTED INFORMATION

• an agreement on the basis of the approved EU standard contractual clauses, in accordance with Art. 46 of the Treaty on the Functioning of the European Union. For more information,

YOUR RIGHTS IN RELATION TO YOUR PERSONAL DATA

• Sending an email to [email protected]

• Request access to the Personal Data we process about you;
• Request that we correct inaccurate or incomplete Personal Data about you;
• Request deletion of personal data about you;
• Request restrictions, temporarily or permanently, on our processing of some or all personal data about you;
• Request the transfer of personal data to you or third parties, where we process the data based on your consent or contract, and where our processing is automated;
• Opt-out or object to the use of Personal Data about you, where our use is based on your consent or our legitimate interests.

SECURITY

DATA RETENTION

CHANGES TO THIS POLICY

CONTACT US